Privacy Policy

Effective Date: April 2025

At PALS GREEN, we respect your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with us through our website, social media, in-person events, or any other services.

1. Who We Are

PALS GREEN is a privately held business based in Ajman, United Arab Emirates, offering handcrafted terrariums, indoor plants, green gifting solutions, and nature-based workshops for both individuals and organizations.

2. What Information We Collect

We collect personal data you provide to us directly, including:

  • Name, email address, phone number
  • Shipping and billing address
  • Company name (for B2B customers)
  • Payment information (processed securely via third-party services)
  • Photos, messages or feedback (optional, e.g. reviews or workshop submissions)

We also collect limited technical information automatically:

  • IP address, browser type, pages visited (via cookies)
  • Device and usage data (used for site performance and analytics)

3. How We Use Your Information

We may use your data to:

  • Process orders and deliver products or services
  • Respond to inquiries or customer support requests
  • Send order updates, newsletters, or promotions (only if opted in)
  • Personalize your shopping experience
  • Improve our website, content, and services
  • Comply with legal obligations

4. How We Share Your Information

We do not sell your data. However, we may share it with:

  • Service providers (payment processors, delivery companies, email platforms)
  • Legal authorities (only when required by law or legal request)

All third-party partners are vetted for secure data handling.

5. Your Data Protection Rights

Depending on your jurisdiction, you may have the right to:

  • Access or request a copy of your personal data
  • Correct inaccurate information
  • Request deletion of your data
  • Withdraw consent for marketing at any time
    To request any of the above, contact us at: [email protected]

6. Cookies and Tracking

Our website uses cookies for functionality, analytics, and marketing. You can manage your cookie preferences through your browser settings.

7. Third-Party Links

Our site may contain links to third-party websites (e.g. YouTube, Instagram, LinkedIn). We are not responsible for the privacy practices or content of these sites.

8. Data Security

We take reasonable technical and organizational measures to protect your personal data from loss, misuse, or unauthorized access. However, no online platform can be 100% secure.

9. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect data from minors without parental consent.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Effective Date.”

11. Contact Us

If you have questions or concerns about this policy or your data, please contact:

PALS GREEN
Email: [email protected]
Ajman, United Arab Emirates
Website: www.palsgreen.me